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Published date: 2019/12


​Technology has undoubtedly changed the way we live our daily lives and nowhere is this truer than in the modern workplace. The days of fax machines being the epitome of advanced technology are a distant and, dare we say, quaint memory. We’re living in a neo-digital age where tech is no longer the hardware that stands proudly in the corner but is instead invisible, limitless and, crucially, integrated with other tech to increase efficiency and productivity. 

When it comes to the built environment and facilities management sectors, technological advancements have made significant strides in the last decade. Here, we look at three of these innovations to find out the impact they’ve had and how they continue to shape workspaces as we know it.

1. Artificial Intelligence (AI)

Data-driven operations can save time when it comes to managing a building and delivering better experiences for occupants. AI in buildings can be applied in so many ways that it can be overwhelming to comprehend. To make things easier, we’ve selected these common AI use cases: 

  • Temperature Optimisation.

  • Space Planning.

  • Demand Management.

2. Virtual reality (VR)

VR is not a new concept, but its application across a wide variety of industries has become increasingly popular in recent years. The reason is the accessibility of tech and the development of VR, from grainy graphics to immersive high-definition spaces for people to experience. Effective uses of VR in the built environment include: 

  • 360-degree tours.

  • Training.

  • Troubleshooting.

3. Augmented Reality (AR)

AR is one of the latest technologies that helps with space management plans. It can show a new device or piece of equipment in a real environment before it has even been purchased or installed. This can assist with the process of checking suitability when it comes to all of the room’s elements, whether that’s temperature, vibration levels or lighting. We are also increasingly seeing AR used for staff training, from how to deal with specific scenarios, maintain and fix equipment without having to tamper with it and also how to evacuate an area.


Download our look ahead to what 2020 will bring to the Built Environment and Facilities Management industries...