Contract Manager


Contract Manager



London, South East


£60000 - £65000 per annum

Consultant name: Chris Chitty

Contract Manager
Building Services Maintenance
PRS are working with this long-established and historic client in their recruitment of a Contract Manager to work on M&E Building Services Maintenance.  In the role of Contract Manager we are looking for someone to deliver the planned maintenance schedule, the breakdowns and repairs, and have full P&L control.
Role summary:

  • The Contracts Manager – Maintenance, will will be accountable for the leadership and management of Building Engineering Services and operations within a defined area and/or portfolio of contracts.
  • Through the effective management of a team of engineers and sub-contractors, the Contracts Manager will hold accountability for the successful delivery of the Operational P&L for contracts within their span of control, ensuring customer satisfaction and contract performance measures are exceeded, and ensuring that customer relationships are developed and maintained.
  • The role holder will ensure the profitable contract performance through P&L analysis, the development of effective customer relationships, and the efficient and compliant delivery of both planned and reactive maintenance via both internal and external resources.
  • Contracts Manager, operates as a key member of the Maintenance Management team, providing credible and effective leadership for service delivery, employee, customer. The Senior Contracts Manager will be the driver of safe working practices within their area of control.

Key dimensions of the role

  • Manage a team of 4 to 20 direct reports
  • Accountable for £2-4m Contracts ensuring retention and growth targets are met
  • Accountable for the delivery of agreed budgeted margins
  • Accountable for the management of WIP & Debt to agreed targets
  • Accountability for safe and compliant performance of all sites across defined geographical area or portfolio
  • Accountable for the agreed SLAs across contracts and supply chain within their span of control
  • Create a culture of cooperation, collaboration and teamwork across the operation and ensure a smooth interface with relevant stakeholders
  • Support to the Maintenance teams to ensure people development and talent growth to build a strong and professional team to enable succession planning
  • Demonstrable experience of P&L management, with a proven history of effective cost management and margin achievement
  • Responsible for leading, supporting, managing, and developing a team of Engineering to improve performance
  • Responsible for undertaking performance management process and employee relations issues, including attendance management, disciplinary, performance management etc

Person Specification:

  • Electrical, Mechanical or Building Services Engineering. HNC or Equivalent
  • Capable of costing and Supervising Reactive Repairs and Small Projects
  • A proven track record of delivery within the M&E Maintenance sector P&L management of values up to £5m
  • Knowledge of MTC, JTC and NEC forms of contract, included experience of supporting contract bid submission in terms of contract costing against assets and SFG20
  • Experienced in Statutory & Mandatory Compliance Maintenance Records / Certification and uploading onto Service Systems.
  • Proven experience as Contracts Manager across multiple projects / contracts
  • IOSH Working / Managing Safely, Safe system of Work Procedure – PTW; RAMS etc.


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