Plumber GEM


Plumber GEM



City of Westminster, South East


£40000 - £42000 per annum

Consultant name: Islem Krimat

Job Description

  • Assisting the Day supervisor and operations manager, you will form part of the on site teams and be responsible for carrying out commercial plumbing, heating and drainage maintenance at Central London building. Additional mechanical works will be carried out as required to support the contract.
  • Working days Mon – Fri 8:00am to 5:00pm – Central London.

What you get in return:

  • 5% employer pension
  • Life Assurance
  • Opportunity for personal development and progression within Mitie
  • Overtime available to boost your earnings

Main duties

  • Assist day supervisor and operations manager in organisation, management and co-ordination of on-site services to ensure service is maintained to the highest standard in all circumstances.
  • Achieve contract SLA/KPI in all reactive / planned work orders across all service lines for the contract site.
  • Able to use diagnostic equipment and work from technical manuals and drawings.
  • To understand and complete all work related documentation accurately and on time
  • To learn, understand and comply with all MITIE & Client policies and procedures
  • To carry out work in a safe and diligent manner, using point of work risk assessments where required, and to follow standard operating procedures.
  • To comply with all Health and Safety policies and procedures
  • To attend and fully participate in training and appraisal activities as required
  • To undertake additional duties in line with capabilities as required
  • To ensure compliance with Health and Safety requirements and to assist in any training of the team.
  • To perform planned preventative and reactive maintenance tasks on all associated water services equipment, including fault diagnostics and repair.
  • Participate in adherence to MITIE Quality System documentation.
  • To understand and complete all work related documentation accurately and on time
  • To understand and comply with policies and procedures.
  • Proactive involvement in the ongoing technical evaluation of all plant and equipment, suggestion of improvements where appropriate.


  • Previous experience within this type of commercial plumbing, heating, drainage and mechanical building services role.
  • Adaptable building services skills to include commercial plumbing and heating maintenance and reactive repairs on hot and cold water systems, calorifiers, point of use water heaters, booster sets, tanks, drainage and sanitary ware and associated fitments. Where required, maintenance to HVAC systems will be included.
  • Knowledge and experience in carrying out PPM, fault diagnostics and rectification on FCU’s, booster sets, pumps, calorifiers, Zip taps, chemical dosing and associated systems.
  • ACOPS Control of Legionella L8/HSG274 training or willingness to undertake.
  • IOSH Passport certified in Health and Safety or willing to undertake.
  • Excellent communication skills both written and spoken.
  • Able to meet the physical requirements of the role; e.g.: working at height.
  • Flexible attitude to work.
  • IPAF / PASMA certificate or willing to undertake training.
  • Excellent Customer Service experience preferably with an emphasis on dealing with customers and clients both face to face and over the phone.
  • Willingness to work overtime as required.
  • City & Guilds Level 3 desirable.
  • Full in depth, intrusive security checks to be completed for successful candidate.

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