Service Desk Administrator – Central London


Service Desk Administrator – Central London



Central London, South East


£34,000 - £34,000 per annum

Consultant name: Millie Dorsett

Job reference: JO-2206-250689

Date posted: 03/05/2023

Service Desk Administrator – Central London – £34,000 – £35,000 per annum

Calling all strong Contract Supports looking for a new challenge to work for a leading service provider.
PRS Recruitment is currently looking for a Service Desk Administrator to support the Building Management team. Working as part of a team providing administration support when required and will be the first point of contact for service enquiries for the building.


  • Pension
  • Private Medical Insurance
  • Dental Insurance
  • Income Protection
  • Life Assurance
  • 5% Annual Bonus
  • 08:30am – 17:30pm – Monday – Friday (Full time in the office)

Key duties and responsibilities:

  • Logging calls/jobs on the electronic service desk database in a timely manner
  • Allocating work orders
  • Laise and follow up open jobs with supply chain
  • Data vase is maintained in terms of current specialist sub-contractors i.e contact details etc
  • Monitor PPM schedules & reactive Maintenance
  • Co-working with the Property Administrator to provide absence cover
  • Produce regular service desk reports for Management and take an active role in reviewing call trends and recurring issues
  • Seek to innovate and develop outputs
  • Ensure the 24/7 coverage for the service desk operations is achieved in conjunction with the security Manager for out of hours coverage

Millie Dorsett

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