Service Desk Administrator – Central London
Service Desk Administrator – Central London
Commercial
-Central London, South East
-£34,000 - £34,000 per annum
Consultant name: Millie Dorsett
Job reference: JO-2206-250689
Date posted: 03/05/2023
Service Desk Administrator – Central London – £34,000 – £35,000 per annum
Calling all strong Contract Supports looking for a new challenge to work for a leading service provider.
PRS Recruitment is currently looking for a Service Desk Administrator to support the Building Management team. Working as part of a team providing administration support when required and will be the first point of contact for service enquiries for the building.
Package:
- Pension
- Private Medical Insurance
- Dental Insurance
- Income Protection
- Life Assurance
- 5% Annual Bonus
- 08:30am – 17:30pm – Monday – Friday (Full time in the office)
Key duties and responsibilities:
- Logging calls/jobs on the electronic service desk database in a timely manner
- Allocating work orders
- Laise and follow up open jobs with supply chain
- Data vase is maintained in terms of current specialist sub-contractors i.e contact details etc
- Monitor PPM schedules & reactive Maintenance
- Co-working with the Property Administrator to provide absence cover
- Produce regular service desk reports for Management and take an active role in reviewing call trends and recurring issues
- Seek to innovate and develop outputs
- Ensure the 24/7 coverage for the service desk operations is achieved in conjunction with the security Manager for out of hours coverage
Millie Dorsett