Helpdesk Operator

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Helpdesk Operator

Facilities

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Horsham, South East

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£14 - £14 per hour

Consultant name: Shaun Coston

Call for more information on this position: 02075535660

Job reference: 000000000092538

Date posted: 16/01/2025

To Apply for this Job Click Here

Job Opportunity: Temporary Helpdesk Operator (6 Weeks)
PRS are looking for a Helpdesk Operator for a 6 week Temp role based in central Horsham paying £13.50/hour PAYE.

We are seeking a dedicated individual who thrives in a fast-paced environment, excels at customer service, and has a knack for troubleshooting. As the first point of contact for our clients, you’ll play a vital role in ensuring seamless IT support and user satisfaction.
Key Responsibilities:

  • Respond to helpdesk inquiries via phone, email, and chat.
  • Diagnose and resolve technical issues, escalating when necessary.
  • Maintain accurate logs of all interactions and solutions.
  • Provide guidance on software, hardware, and system functionality.
  • Collaborate with the IT team to improve processes and efficiency.

What We’re Looking For:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Basic knowledge of IT systems, software, and troubleshooting.
  • Prior experience in a customer service or helpdesk role is a plus.

What We Offer:

  • A supportive and friendly work environment.
  • Opportunity to gain valuable IT experience.

Shaun Coston

To Apply for this Job Click Here

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