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Job Description – In House Team Leader (building services engineering)
This organisation is the UK’s central bank, with a mission to deliver monetary and financial stability for the British public. It employs over 4,000 people, all committed to public service and the promotion of economic stability and security across the country.
The Property Department plays a crucial role in maintaining, enhancing, and supporting the working environment across its occupied properties. Through its Infrastructure Engineering team, it delivers reliable engineering services to support all staff, enabling continuity of the organisation’s primary business functions. The department also manages significant annual capital investments, business continuity planning, strategic health and safety, internal and external events, and a wide range of facilities services including switchboard, help desk, reception, catering, cleaning, post services, and travel — all while ensuring value for money.The department’s mission is to maintain, enhance, and protect the building environments and engineering systems while ensuring resilient services to support uninterrupted operations.The Engineering team comprises approximately 56 full-time staff and oversees three key properties. These include a Grade I listed head office building, a modern office site, and a production facility. All sites are business-critical and equipped with various high-dependency engineering systems to support operations.The team maintains and operates all installed engineering systems, ensuring reliable and resilient performance 24/7/365 across office, data centre, and production environments — offering a wide scope of engineering exposure.The engineering
Team Leader will be responsible for:
- Leading a multi-skilled team of engineering technicians during shift hours.
- Scheduling and allocating both planned and reactive tasks.
- Acting as the primary contact for engineering matters during each shift.
- Managing administrative tasks including rotas, absences, and overtime.
- Issuing and closing work permits as needed.
- Raising and authorising reactive work requests.
- Supporting critical systems testing and monthly integration exercises.
- Producing end-of-shift reports and transferring duties to incoming shift leaders.
- Ensuring the delivery of preventative maintenance using an Intelligent Work Management System (IWMS).
- Logging and updating tasks within the IWMS.
- Conducting regular inspections and checks to ensure system reliability.
- Responding to faults and prioritising fixes to minimise downtime.
- Performing routine maintenance across HVAC, electrical, plumbing, fire safety, and other engineering systems.
- Promoting innovation and improvement in maintenance practices.
- Supporting statutory testing and compliance tasks.
- Assisting with measurements, surveys, and system checks.
- Coordinating with OEM contractors for scheduled and emergency works.
- Providing technical information for shift handovers and reports.
- Acting as an Authorised Person (HV/LV – Electrical/Mechanical) to support 24/7 operations under a Safe System of Work (SSoW).
- Completing required training and meeting performance objectives.
- Championing health and safety standards across operational areas.
- Ensuring work is completed according to standards, procedures, and service levels.
- Encouraging teamwork and a culture of continuous improvement.
- Participating in the technical support on-call rota across all three sites.
- Supporting incident management exercises related to engineering systems.
Person Specification – Team Leader Essential Qualifications and Experience:
- Minimum City & Guilds Level 3 or equivalent in a relevant engineering discipline.
- IOSH Managing Safely qualification.
- Eligibility to obtain Security Clearance (SC level) – support provided.
- Experience with IWMS for managing maintenance tasks and using handheld HMI devices.
- Proven background in maintaining and operating HVAC, BMS, electrical, plumbing, and life safety systems.
- Authorised Person experience in HV/LV operations.
- Familiarity with working under defined Safe Systems of Work (SSoW).
- Strong understanding of statutory and compliance obligations.
- Ability to follow Standard and Emergency Operating Procedures (SOPs/EOPs).
- Proficiency in interpreting technical engineering drawings.
- Awareness of risks and interdependencies in operational buildings.
Skills and Attributes:
- Excellent communication skills – both written and verbal.
- Sound judgement and ability to contribute to decision-making processes.
- Ability to receive, process, and report technical information effectively.
- Team-oriented approach with collaborative problem-solving skills.
- Flexibility and commitment to high service standards.
- Strong organisational and time management capabilities.
- Resilience and composure under pressure.
- Focus on delivering excellent customer service through engineering expertise.
BenefitsThis role offers a competitive package, including:
- 26 days annual leave
- Interest-free season ticket loan
- Private health insurance
- Dental insurance (Level 1)
- Membership to a non-contributory, career average pension scheme — guaranteed income for life, increasing annually, fully funded by the employer
- Life assurance at 4x pensionable salary
- Non-contractual annual performance award (typically up to 8–10% for ‘good’ performance, paid the following year)
- Overtime opportunities paid at double time
- Additional reward of £1,500 for appointment as HV/LV Authorised Person and/or Mechanical Authorised Person
Glenn Steed