Consultant name: Mohammed Siddique

Job reference: JO-2308-258501-3

Date posted: 11/10/2024

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Role Purpose:

We are recruiting a technician to join the team located in Docklands. The successful candidate will be responsible for ensuring technical matters relating to Control Systems Plant and Equipment Maintenance on-site follow Health, Safety, Environmental, and Legislative requirements.

Role Summary:

• Act as the first response to critical alarm notifications across campuses by liaising with and providing information to the Clients Service desk team.
• Supervise the day-to-day operation of the maintenance team to ensure effective and efficient operation of hard services facilities across data centres.
• Ensure high-level service delivery and timely completion of reactive tasks within customer SLA.
• Work alongside the manager to help service delivery.
• Adhere to all quality, health & safety, and environmental policies within the Data Centre.

Primary Objectives:

• Provide a technical point of contact for client and site technical staff, ensuring all planned/reactive works on various systems are completed to the correct client and legislative standard.
• Monitor and assure the environmental controls within the building/specialist areas conform to the required specifications and tolerances.
• Apply change control to documentation, software, and hardware.
• Develop methods of communicating changes to client and internal teams.
• Review alarm management protocols.
• Liaise with site and client management during any emergency operations or procedures.
• Responsible for equipment and services inspections, testing, planned maintenance, modifications, and fault finding.
• Investigate, diagnose, and rectify faults on mechanical/electrical distribution systems, plant, and equipment.
• Start up, operate, and shut down service plant, equipment, and systems when authorized.
• Report to and seek advice from the Team Leader on all operational, regulatory, and statutory compliance matters.
• Conduct technical and quality audits to ensure assets and operations are technically and statutorily compliant.
• Provide professional technical input during investigations, RCAs, A3s.
• Identify and agree on system enhancements to improve resilience and performance.

Main Duties:

• Supervise the operation, maintenance, and repair of all critical environment systems while maintaining 100% uptime to all critical power systems.
• Monitor and respond to BMS & EMS alarms for specific sites.
• Understand all works being completed in building which affect the mechanical and electrical infrastructure and/or operations of the site data halls.
• Develop and maintain all site mechanical and controls and BMS-related procedures, including EOPs, SOPs, MOPs. Ensure all documentation is consistent with current client standards.
• Provide standby support for shift support if required.
• Make calculated judgments on the sequence of alarms from the monitored data centres.
• Escalate any incoming alarms following alarm management matrix, updating customer service desk and correct on-call handler.
• Produce clear and concise updates on actions seen and taken from BMS alarms.
• Communicate effectively with vendors upon call out and when onsite until completion of works.
• Update Si Local Ticket System and follow up on all BMS defects through daily shift reports and CMMS open WOs.
• Remotely reset units and adjust temperatures for sites if requested.
• Analyse PUE data for our client and place within report, supporting energy efficiency and maintaining customer targeted PUE.
• Produce weekly Battery Monitoring reports and oversee and produce “real-time” UPS discharge reports during the EMEA UPS maintenance servicing.
• Assist with providing monthly management report information for the customer.
• Monitor Mimic, BMS & Alarm Systems.
• Control permit to work system, ensuring all live permits are clearly visible.
• Ensure no ATW permits are authorized that run the risk of affecting data halls.
• Report and improve incident management.
• Access permits where applicable for customer works via outlook planner – review RAMS to ensure any risks that haven’t been captured are addressed.
• Oversee switching schedules for planned and reactive maintenance and support.
• Review switching schedules where other internal/external contractors are associated.
• Maintain relevant logbooks in accordance with System Control.
• Work with the Technical Manager to ensure alignment with shift teams and attend team briefings.
• Maintain all BMS controls and equipment at optimal operational level, including calibration of all sensors.
• Specify and record the Technician Training program and assist with mock drills and scenario training.
• Assist in the development and training of technicians and apprentices with BMS-related issues.

Core Competencies:

• Formal electrical apprenticeship
• Strong experience in building services
• cGxP Experience/Training

 
Mohammed Siddique

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