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Bar Manager

Job title: Bar Manager
Contract type: Permanent
Location: Watford
Industry: Catering
Salary: £33000 - £36000 per annum
Reference: BF-11
Contact name: Barrington Francis
Contact email: barrington.francis@prsjobs.com

Job description

Lead and direct all aspects of beverage operations including menu quality control, stock control, training, health and safety, and high quality operations.
Overview
  • Cocktail/High Volume Experience  
  • Bring everyone into play.
  • Bring your 'A' Game each and every day.
  • Lead by example by demonstrating Puttshack Core Values.
  • Develop the team through coaching and purposeful feedback.
  • Drive Associate engagement and entrepreneurial spirit.
  • Promote safe operational standards for both Guest and Associate safety.
  • Hiring of all Bar associates.
  • Ensure that brand and operating standards are met.
  • Monitor beverage cost. Troubleshoot beverage cost issues and help develop solutions.
  • Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction.
  • Works to create a can-do team culture in the bar and throughout the operation.
 Key Areas of responsibility
  • Manage the bar operation with passion, integrity and knowledge while promoting the culture and values of Puttshack.
  • Assist in the achievement of sales and profit targets as set by the GM; guiding and motivating the bar team to maximize sales and control costs.
  • Be responsible for accurate rota planning, based on forecast sales and core wage budget; taking the necessary daily action to reduce or increase hours, in line with sales.
  • Follow stock control procedures and guidelines; complete ordering on time to ensure full availability of all drink items; undertake stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock.
  • Ensure deliveries are received according to established procedures, including checking in, storage, stock rotation, security, loss investigation and associate training.
  • Keep up to date with licensing legislation and ensure all bar associates are fully aware of their obligations in relation to serving liquor.
  • Identify and delegate responsibilities to bar associates to ensure that excellent service is consistently delivered.
  • Be fully conversant with every menu item served.
  • Organize the bar to ensure established opening and closing procedures are adhered to, in line with Company policy and completed in the time allocated.
  • Maintain good communication between departments.
  • Be proficient in each and every area of the bar operation and to help when and wherever necessary.
  • Build and maintain excellent relations with guests; welcome guests in a professional and friendly manner and ensure that their wishes are met so far as is reasonably possible.
  • Ensure that the billing procedure is thorough, correct and complete after each transaction.
  • Review operational and associate’s performance to identify any problems, concerns or opportunities for improvement.
  • Ensure the bar operation exceeds required standards of beverage quality, consistency and timeliness and of safety and cleanliness.
  • Effectively receive guest feedback and use this to improve service and maintain the highest possible standards.
  • Assist the GM with the recruitment and training of team members and to manage and motivate the team to realize their maximum potential.
  • Observe Company’s rules and procedures and carry out any reasonable request made by their Manager.
  • Be aware of your responsibilities and adhere to legislation in respect of licensing, data protection, Health and Safety at Work and COSHH.
  • To attend and assist the GM with training sessions and team meetings as required.
 

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