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Contract Manager (Soft Services)

Job title: Contract Manager (Soft Services)
Contract type: Permanent
Location: Croydon
Industry: Facilities Management
Salary: £50000 - £60000 per annum
Reference: JO-2110-246100
Contact name: Chris Chitty
Contact email: chris.chitty@prsjobs.com

Job description

Contract Manager (Soft Services)
Healthcare Contract
Croydon
£50,000 to £60,000
 
PRS are pleased to be working with our client in their recruitment for a Contract Manager (Soft Services) to work on a healthcare contract in Croydon.  The role of Contract Manager is to run the Soft Services, currently a team of 300+ delivering the cleaning, portering, waste management and contractors on site. 
 
The role of Contract Manager is to develop and sustain a collaborative approach to the delivery of the services, working in close partnership with client team to develop efficient and streamlined service delivery in support of core activities.  To manage the Facilities Management service ensuring all contractual KPI’s, compliance (e.g. Health & Safety. Statutory etc.) and other legislative requirements are met within the approved financial parameters.
 
Key responsibilities:
 
  • Induct, coach, support and motivate employees in order to develop and improve their performance, to meet customer, commercial and contractual requirements and to ensure commitment to inclusivity and the maintenance of appropriate behaviour and conduct in line with Group Minimum Standards.
  • Develop and manage the budget/forecast for own area of responsibility ensuring that identified financial targets are achieved whilst meeting all contractual / commercial requirements and ensuring that company assets are successfully maintained.
  • Maintain effective communication to all stakeholders within the area of responsibility to ensure the sharing of consistent, accurate and relevant information.
  • Successful delivery of all contracted services to the required standards as set out in the contract, providing a single point of management contract responsibility.
  • Maintain an absolute focus on Health and Safety at all times ensuring a safe working environment by compliance with health and safety legislation, client and internal H&S and compliance procedures.
  • Promote a positive Health & Safety/compliance culture, which ensures that we meet or exceed legislative contractual and requirements, including work undertaken by external agencies.
  • Oversee processes for monitoring hours required and work undertaken to ensure that specifications are met and staff are appropriately rewarded in line with budget targets.
  • Monitor subcontracted services ensuring they meet contractual and statutory requirements.
 
 
Person specification
 
  • Previous Health FM managerial or supervisory experience
  • Good communication skills, both verbal and written
  • Numerate & commercially aware
  • Demonstrable Contractual / Commercial experience
  • Multi-site management
  • Previous Health FM managerial or supervisory experience
  • Good communication skills, both verbal and written
  • Numerate & commercially aware
  • Demonstrable Contractual / Commercial experience
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