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Contract Support/Helpdesk

Job title: Contract Support/Helpdesk
Contract type: Permanent
Location: Brent Cross
Industry: Commercial
Salary: £27000 per annum
Reference: JO-2009-239245
Contact name: Tilly Jones
Contact email:

Job description

PRS are currently recruiting on behalf of an amazing client for a Contract Support based in Brent Cross,
If the below would be something you’re interested in, please apply or alternatively email your cv to
Main purpose of the role:
To provide the administrative function pivotal to the Contract operation. The role will require close liaison with the client by effective operation of a Help Desk, prioritising and allocating tasks raised to a small team of engineers and Sub-Contractors. Maintaining accurate records to enable effective management of work in progress and monthly billing. To produce regular Contract Status Reports. Working closely with the Contracts Manager, to give support with general administration.
Key Accountabilities:
  • Operating a Help Desk
  • The logging, tracking and updating of reactive tasks
  • Issue and monitor tasks generated by the Planned Preventative Maintenance system
  • Maintain accurate records/logbooks
  • Raising purchase orders to suppliers and subcontractors
  • Dealing with day to day enquiries from the team and the Client
  • Day to day admin, including photocopying, and filing
  • Undertake any other duties as requested by the Lead Contract Support
Person Attributes:
  • Current driving licence
  • Self-Starter and able to manage your own time
  • Highly motivated individual
  • Excellent communicator
  • Excellent punctuality and timekeeping
  • A good understanding of Excel system
  • Experience working with CAFM systems/Helpdesk responsibilities
  • A good understanding of basic financial contract management – WIP, Aged debt although no direct P&L responsibility.
Expired job
Expired job

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