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Credit Controller - Newcastle

Job title: Credit Controller - Newcastle
Contract type: Contract
Location: Newcastle upon Tyne
Industry: Facilities Management Commercial
Salary: £10.26 per hour
Reference: JO-2102-241639-2
Contact name: Karen Chatfield
Contact email:

Job description

We are seeking to recruit an experienced Credit Controller - based in Newcastle - Paying £10.26 per hour.

This is a contract role that runs to the end of May 2021 and is based working from home.

Hours of work are Monday to Friday - 9am - 5pm.

Candidates will be provided with a laptop.

Job Specification: 

To deliver an end to end accounts receivable service efficiently and effectively and in line with agreed SLAs.

To work collaboratively in a team to deliver an effective, efficient and best in class billing and cash receipting service within a Shared Service Centre.

Support the business in carrying out credit control activities across multiple industries, including Business and Consumer Energy, and Facilities Management Services.

Manage the relationship with the business, key stakeholders and third parties in the absence of an Order to Cash Team Leader or Manager.

Challenge existing ways of working and to develop a continuous improvement culture.

Be the main point of contact on billing, credit control and all queries.

Provide high standards of customer service, consistency with service level agreements and operational compliance.

The key responsibilities and duties are:  

Outbound credit control.

Management of aged debtor balances.

Query management (telephone and written).

Set up of customer accounts including credit management.

Preparation of invoices and credit notes.

Cash receipting and allocation.

Investigation of unapplied/unidentified cash receipts.

Direct Debit Reconciliation and Payment Plan monitoring.

Master data management.

Reconciliation of control accounts.

Cash forecasting.

Customer Service.

Adhere to internal processes and risk management frameworks.



Junifer credit control system

MS Office suite including Word, Excel, Outlook, Teams

Genesys Telecommunications

What to Do:-

If you are interested then please click the APPLY button now

Please note if you have not heard from us within 5 days, then your application has not been successful.

PRS is an equal opportunities employer.
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