Job descriptionOur client is looking for a driven and experienced Helpdesk Administrator to provide support to the back office based in Peterborough. Immediate start – this role currently runs to mid February 2022 – Monday to Friday – 8am – 5pm – Paying £10.00 perr hour.
The role will cover all general Helpdesk/Administrative tasks to include:
Receive all visitors to reception
Carry out general reception duties
Receive recorded deliveries and log and contact client before 10am
Answer and maintain the helpdesk and provide customer support through the timely answering of questions, allocation of reference numbers and the forwarding of requests to the relevant facilities team.
Print off the appropriate work dockets as and when required and pass these on to the appropriate facilities teams
Maintain computerised maintenance system raising/closing and filing electronic work requests as required
Set up of conference rooms including AV equipment
Book meeting rooms, taxis, car hire and hospitality as directed
Maintain staff holiday, sickness and absence on duty
Provide all monthly billing reports to the Business Support Team
Manage client exhibitions, mobile phones contract, copiers and internal accounts
Manage emergency phone and tannoy system
The individual will need to meet the following criteria:
- Have a minimum of 3 years administration experience
- Ideally have a technical knowledge background (but not essential)
- Experience of working within the building services sector - a distinct advantage
- Be familiar with Facilities Management, Building Services or Maintenance sector operations
- Have accounts and contracts administration experience - desirable
If you are interested then please click the APPLY button now.
PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors.
Please note if you have not heard from us within 5 days, then your application has not been successful.
PRS is an equal opportunities employer.