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Helpdesk Administrator - Peterborough

Job title: Helpdesk Administrator - Peterborough
Contract type: Contract
Location: Peterborough
Industry: Facilities Management Commercial
Salary: £10 per hour
Reference: JO-2111-246814-1
Contact name: Karen Chatfield
Contact email:

Job description

Our client is looking for a driven and experienced Helpdesk Administrator to provide support to the back office based in Peterborough. Immediate start – this role currently runs to mid February 2022 – Monday to Friday – 8am – 5pm – Paying £10.00 perr hour.


The role will cover all general Helpdesk/Administrative tasks to include:

Receive all visitors to reception

Carry out general reception duties

Receive recorded deliveries and log and contact client before 10am

Answer and maintain the helpdesk and provide customer support through the timely answering of questions, allocation of reference numbers and the forwarding of requests to the relevant facilities team.

Print off the appropriate work dockets as and when required and pass these on to the appropriate facilities teams

Maintain computerised maintenance system raising/closing and filing electronic work requests as required

Set up of conference rooms including AV equipment

Book meeting rooms, taxis, car hire and hospitality as directed

Maintain staff holiday, sickness and absence on duty

Provide all monthly billing reports to the Business Support Team

Manage client exhibitions, mobile phones contract, copiers and internal accounts

Manage emergency phone and tannoy system


The individual will need to meet the following criteria: 

- Have a minimum of 3 years administration experience 

- Ideally have a technical knowledge background (but not essential) 

- Experience of working within the building services sector - a distinct advantage 

- Be familiar with Facilities Management, Building Services or Maintenance sector operations 

- Have accounts and contracts administration experience - desirable 


If you are interested then please click the APPLY button now.


PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. 


Please note if you have not heard from us within 5 days, then your application has not been successful. 


PRS is an equal opportunities employer.
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