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Helpdesk Operator - Eastleigh

Job title: Helpdesk Operator - Eastleigh
Contract type: Contract
Location: Eastleigh
Industry: Facilities Management
Salary: £10 per hour, Benefits: weekly pay
Reference: JO-2110-246258-2
Contact name: Veronika Jakubcikova
Contact email: veronika.jakubcikova@prsjobs.com

Job description

Job Title: Helpdesk Operator
Location: Eastleigh, SO53 3YE
Pay rate: £11p/h
Working hours: Monday to Friday, 8 hour shifts, 40 hours a week
Type: Temporary, with the potential to become permanent


Do you near Eastleigh? Do you have a proven experience as a Helpdesk support?
PRS Southampton are delighted to support our nationally recognised client in their search for a Helpdesk Operator to be based on their site in Eastleigh.
This role requires working Monday to Friday, 8 hour shifts for the pay rate of £11 per hour.

The responsibilities include:
  • To receive and action direct telephone, email requests for service in accordance with the Help Desk procedures, answering calls in a professional and personable manner
  • To control the administration of sub-contractors and suppliers
  • Issuing and tracking of purchase orders and sub-contract instructions, operational outlook programmes/site visit documentation, and the induction of sub-contractor visitors to site
  • To ensure the operation of the out-of-hours telephone answering service ensuring messages are relayed and actioned in a timely manner
  • To receive and make welcome all visitors ensuring they are correctly hosted
  • To compile and distribute data relating to utilities, maintenance work and operational costs

If you have a proven experience in Helpdesk roles and are available immediately for a temporary work, apply today!
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