Job descriptionJob Title: Helpdesk Operator
Location: Eastleigh, SO53 3YE
Pay rate: £11p/h
Working hours: Monday to Friday, 8 hour shifts, 40 hours a week
Do you near Eastleigh? Do you have a proven experience as a Helpdesk support? PRS Southampton are delighted to support our nationally recognised client in their search for a Helpdesk Operator to be based on their site in Eastleigh.
This role requires working Monday to Friday, 8 hour shifts for the pay rate of £11 per hour.
The responsibilities include:
- To receive and action direct telephone, email requests for service in accordance with the Help Desk procedures, answering calls in a professional and personable manner
- To control the administration of sub-contractors and suppliers
- Issuing and tracking of purchase orders and sub-contract instructions, operational outlook programmes/site visit documentation, and the induction of sub-contractor visitors to site
- To ensure the operation of the out-of-hours telephone answering service ensuring messages are relayed and actioned in a timely manner
- To receive and make welcome all visitors ensuring they are correctly hosted
- To compile and distribute data relating to utilities, maintenance work and operational costs
If you have a proven experience in Helpdesk roles and are available immediately, apply today!