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Helpdesk Team Leader

Job title: Helpdesk Team Leader
Contract type: Permanent
Location: Leeds
Industry: Facilities Management Technical Engineering Commercial
Salary: £26000 - £28000 per annum
Reference: JO-2106-243816
Contact name: Rachael Chadwick
Contact email:

Job description

We are recruiting for an FM or Engineering sector experienced Helpdesk Team Leader to oversee a service team and coordinate all PPM and reactive maintenance operations within the building services sector. This will involve man-management, process management and back office data and accounts operations. Based in the Leeds Office. The position is a permanent role paying between 26-28k Monday to Friday 40 hours per week.



- manage the helpdesk team to provide an effective and responsive service

- coordinate maintenance operations

- liaise and manage mobile electricians, HVAC and trades engineers

- control and monitor the back office support and database maintenance

- provide guidance and training to helpdesk operatives on correct operational procedures

- implement effective systems to streamline the operation

- provide client liaison on technical matters

- support the operational management



- ideally to have a history within the office management of an engineering company or Facilities Management provider.

- to have managed a team of operatives either helpdesk or engineers

- to be able to lead and train staff

- to be willing to implement effective procedures and policies

- have excellent client liaison skills

- to have excellent knowledge of the Building Services or Facilities Management industry and maintenance engineering operations.

What to Do:-              


If you are interested then please click the APPLY button now

PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors.

Please note if you have not heard from us within 5 days, then your application has not been successful.

PRS is an equal opportunities employer.  Apply for this job

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