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Instructional Designer

Job title: Instructional Designer
Contract type: Permanent
Location: Stevenage
Industry: Commercial
Salary: £0 - £45000 per annum
Reference: JO-2112-247369
Contact name: Sergio Taveira
Contact email:

Job description

My client is a leading facilities company that is dealing with a globally known pharmaceutical company, and they are looking for a tenacious, driven candidate that can fill the role of Instructional Designer.

Job Purpose:

Lead on the development of quality blended training programmes to support the learning needs of technical staff operating across our various sites. This includes:

  • Taking complex processes and procedures and breaking into learning that can be easily contextualised in day to day operations.
  • Creating training resources that ensure complex processes can be followed precisely, even when the process may not be completed routinely by an individual.
  • Supporting on the development of a wider learning strategy to support all staff on the contract while also working to influence and support the client’s learning strategy.
  • Support the training manager in the delivery of compliance related training creation to ensure related metrics are achieved.
  • Maintain quality records and databases inline with the client’s policies and procedures.
  • Liaise with SMEs (technical writers, technical SME’s, client representatives) to break down complex processes into component parts and clarify responsible parties involved in those processes.
  • Develop role-based training according to research on core processes as researched with SMEs.
  • Collaborate with the technical trainer and SMEs in the creation and delivery of face to face training on core procedures.
  • Create interactive learning content to improve learner engagement and retention; making use of e-learning (SCORM), video, PowerPoint, face to face, virtual classrooms and other training media.
  • Build and implement assessment criteria utilising the skill sets of SMEs on site to ensure knowledge and skill retention.
  • Support the training manager, operations and the compliance team to analyse data and identify training needs within specialist teams.
  • Design and deliver train the trainer sessions for SMEs and operational managers to assist in the delivery of good learning.
  • Develop guidelines for training creation to support other departments in the creation of higher quality training (EHS, Quality and Compliance, Operations).
  • Collaborate with the client to ensure core areas of training are covered in sufficient detail.
  • Maintain appropriate records to ensure training meets client and regulatory standards and remains contemporaneous.
  • Regularly audit training portfolio to ensure training materials are up to date.
  • Promote continuous systems improvements and good practice.
  • Work closely with other members of the account management team to deliver on collective business plans.
  • Manage with a pragmatic and problem-solving approach to regulatory related matters and foster an understanding that quality arrangements are an integral part of business and operational efficiency.
  • Promote improvement in existing work practices through ownership and commitment.
  • When required, provide compliance team auditors with administrative support to ensure compliance with R&D policies, procedures and instructions.
  • Provide support to Site Engineering Teams for Level 2, 3 and 4 audits as appropriate.
  • Maintain contact with the compliance team through good communication and documentation.
  • Develop, cultivate and promote an attitude that accident prevention and damage control are an integral part of the business and operational efficiency.
  • Encourage improvement in safe systems of work with the aim of preventing injury to personnel and damage to plant and property.
  • To comply with the uniform and personal presentation policy.
  • Creation of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations.
  • Manage new training assets and use of technology for their creation
  • Manage Learning & Development systems for creation of new training

Expired job
Expired job

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