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Multi-Site Projects & Facilities Manager

Job title: Multi-Site Projects & Facilities Manager
Contract type: Permanent
Location: London
Industry: Facilities Management
Salary: £60000 - £65000 per annum
Reference: JO-2207-251202
Contact name: Joe Dyer
Contact email:

Job description

Mutli-Site Projects & Facilities Manager
Portfolio of sites in Central London
PRS are working with a long-term client in their recruitment for a Multi-Site Facilities Manager to work from their sites based around London.  The Multi-Site Projects & Facilities Manager (MPFM) has overall responsibility for the delivery of in-house Projects, Facilities and Maintenance Services to the Business Centers and Leaseholders across the Lenta Portfolio. This encompasses coordinating the smooth day to day running of all Facilities and Property services, and first-class service to the Centre Teams.

Key Responsibilities/Accountabilities
Centre Quality Assurance Checks and Periodical Audit of site Management Files including contractors PPM checks, quality of work and safe working practices.
  • Teamworking to Ensure the Property team deliver against their objectives and provide high quality customer service
  • Maximising the individual potential of team members both inhouse and external resources (including performance management and appraisals, work organisation, delegation, training and reward recommendations)
  • Provide Expert frameworks and opinion and ensure contractor work is carried out correctly and to a high standard in accordance with Health & Safety and Statutory Regulations.
  • Ensuring that the Helpdesk delivers high quality customer service, and that agreed SLAs are met and, where possible, exceeded.
  • Proactive management and benchmarking of various third-party contracts and providers of outsourced services e.g., M&E, Cleaning, Security, Catering, Insurance admin etc.
  • Managing service level agreements (SLAs) & Key Performance Indicators (KPIs) with contractors and external suppliers
  • Ensuring compliance in all FM related areas with current and pending legislation & regulations
  • Ensure that all work is signed off and documentation received prior to settlement of invoice.
  • Make periodic checks of contractors out–of-hours works and confirm access and system integrity arrangements. Emergency attendance out of hours on site as required.
  • Responsible for energy & waste management at the site and carrying out reviews of best practice for ongoing environmental improvements
  • Ensuring that all business-critical support systems (e.g., any generator & UPS) regularly serviced and tested and respective controls are in place to ensure such equipment remains fully operational at all times
  • Ensuring that all departmental invoices are dealt with promptly, thoroughly checked & coded correctly
  • Assisting the business with tendering when required, including feasibility studies, information gathering, financial evaluation and assessment of proposed solutions
  • Assist with works and capital investment planning for maintenance for future years.
  • Directly managing multiple planned ad-hoc projects ranging in value and size; ensuring that the budget and aims of the project are met, quality standards and health and safety are adhered to. Supervising the work of external project teams (in all cases where CDM Regulations do not apply) and otherwise as and when required or directed; this includes ensuring that Planning Applications and HSE Notifications for Construction Work are completed.
  • Orchestration & Response to critical alerts, emergency alarm activations & overseeing contractors outside working hours when necessary and ensuring Business Continuity Planning & Disaster Recovery
  • Required to assist and manage projects & activities when required at all Lenta sites on an ad-hoc basis (this may include moves, changes, initiating new offices and disposal of others) weekdays and some weekend working at times
  • Responsible within spending limits for the Facilities operational expenditure annual budget as directed
The person spec:
  • A candidate who puts clients first
  • Has considered decisions
  • Is very active when working among a team
  • Has effective and persuasive communication
  • Has good planning and organising
  • Has a resilient outlook
  • Strives for development
  • Also pushes others to develop themselves
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