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Operations Manager - Stevenage

Job title: Operations Manager - Stevenage
Contract type: Permanent
Location: Hertfordshire
Industry: Management & Executive
Salary: £65000 per annum
Reference: JO-2104-242887
Contact name: Chris Chitty
Contact email:

Job description

Operations Manager
M&E Engineering
£65,000 + package

PRS are currently recruiting for an Operations Manager to be based at a large manufacturing site in Hertfordshire.  The role is overseeing the M&E Building services engineering delivery on site, to effectively manage a portfolio of business, and to ensure high quality service standards and service delivery on the contracts.

Principal Accountabilities:

  • To orchestrate and implement challenging growth plans for the contracts through continuous enterprising and strategic management.
  • To regularly meet with customer interface representatives to communicate key contract issues in support of sustaining values and smooth running of contracts.
  • To provide innovation, vision, leadership, business development, best practice solutions and benchmarking across the portfolio of client sites.
  • To take full profit and loss responsibility for the contract.
  • To ensure an annual and forward business plan and budget is in place for the contract or contracts which will fulfil client cost down expectations and budgetary requirements
  • To report to regional management any financial exceptions and other information as required.
  • To ensure that appropriate the Team understand their responsibilities with regard to financial performance against budget and implement action to ensure that financial targets are met.
  • To ensure that corporate policies and procedures are strictly adhered to, in order to maintain the integrity of the operational activities within the region. EG: IMS, H&S, ISO14001, legislative.
  • To attend scheduled and ad hoc meetings as required by the General Manager.
  • To communicate relevant issues to management team when appropriate and proactively request support when required.
  • To provide clear operational direction to Management and site staff across the portfolio.
  • To agree and to regularly review clear performance objectives for each team member and to undertake an annual appraisal with each direct report.
  • To provide technical and operational input to the contract.
  • To identify operational improvements and enhancements to meet with contractual requirement of continuous improvement.
  • To regularly monitor health and safety performance in concert with the H&S Associate. 

Person Specification

  • Sound management and interpersonal skills to effectively provide leadership to the organisation and subordinates staff.
  • Capability to be pro-active in the resolution of operational and technical problems and disputes as they may arise from time to time (with clients and staff).
  • Good quality communication skill (both oral & written) and strong capability to effectively manage client and subordinate relationships.
  • Sound I.T. and related skills and competency in Computerised Maintenance Management Systems (CMMS) and added advantages.

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