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Regional Facilities Manager

Job title: Regional Facilities Manager
Contract type: Permanent
Location: London
Industry: Facilities Management Property Management Cleaning
Salary: £45000 - £48000 per annum, Benefits: + a Business Car and Extensive Benefits package
Reference: JO-2112-247221
Contact name: Chris Chitty
Contact email:

Job description

Regional Facilities Manager
East London
£45,000 to £48,000 + a Business Car
PRS are working with this leading FM Service Provider in their recruitment for a Regional Facilities Manager to join their contract based in East London.  In the role of Regional Facilities Manager you will be responsible for the delivery of the FM services across the portfolio of sites across East London.  Working closely with the Helpdesk Manager and Commercial Assistant to manage SLA, as well as the Compliance team in order to ensure the contract is compliant.
In the role you will be responsible for operational delivery of all FM services to a number of schools as part of a PFI contract and ensuring that the service is delivered in accordance with all contracted standards & legislation, company policies and procedures such that  all company employees, contractors and visitors  comply with all relevant Health and Safety legislation and site policies and procedures. 
You will be expected to manage the delivery of the services such that all aspects of the service delivery are continually monitored, measured and reviewed to ensure that the contract remains within the operational P&L budget and the financial targets within the company business plan are achieved or exceeded.
Key Responsibilities/Accountabilities
  • Maintain an operational focus on: customer relationships, contract retention, service delivery, commercial performance, processes management and new business.
  • Manage compliance for the region and ensure that the contract remains compliant.
  • Be proactive in resolving any building related outstanding issues in your region.
  • Maintain regular contact with the client and all other stakeholders and deal with any issues efficiently and in a professional manner, deputising for the Contract Manager where required.
  • To be aware of and proactively manage compliance with all legislation, client and company policies in force at any given time.
  • Oversee the recruitment, induction and employment of facilities operatives
  • Support the on-going training programme to provide all technical and safety training as and when required for all colleagues.
  • Monitor and review all staff performance on an on-going basis and through the completion of the annual group and/or individual appraisal process.
  • Manage all employee relation issues on site, including suspensions, disciplinary actions, grievances, redundancies, and absences.
  • Monitor and record all unreported absences and proactively manage attendance of all contract staff.
  • Manage the wages to budget and ensure colleagues work to the correct number of hours. Oversee all monthly shift reports before processing to payroll.
  • Ensure that all machinery, tools, stock and materials storage areas are kept in a clean and tidy state.
  • Through audit, inspection and implementation of remedial works and or actions to ensure that the contract locations are compliant with contractual obligations.
  • Actively contribute to Health and Safety meetings identifying Health and Safety incidents and or concerns.
  • Monitor and control agreed budgets and review with the Contract Management team at monthly
The person spec:
  • Ability to manage both technical and soft services tasks
  • IOSH
  • Good communication and customer focus skills
  • Workload planning & organisational skills
  • Required to communicate with technical, and non-technical staff at all levels within the organisation.
  • Required to communicate with external suppliers, service providers, agencies, etc.
  • Strong leadership skills, motivating colleagues to deliver.
  • An ability to think quickly and make appropriate decisions based on the information gained
  • Record in facilities management showing consistency and progression with appropriate levels of experience and responsibility with 5+ years experience in a similar role or environment.
  • Ability to apply judgement in balancing various competing service needs.
  • Required to communicate with external suppliers, service providers, agencies, etc.
  • Strong leadership skills, motivating colleagues to deliver.
  • Legionella awareness
  • Fire Risk Assessment Awareness
  • Thorough understanding of facilities management methods, systems and safety requirements. 
  • Knowledge and experience of PFI contracts and performance risk management.
Expired job
Expired job

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