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Tenant Liaison Officer

Job title: Tenant Liaison Officer
Contract type: Permanent
Location: West London
Industry: Commercial
Salary: £30000 - £35000 per annum
Reference: JO-1911-234339-4
Contact name: Tilly Jones
Contact email: tilly.jones@prsjobs.com

Job description

Amazing Oppourtunity for a expereinced Tenant Liaison Officer to be based in West London on a great salary of £30,000 - £35,000




My client, a specialist energy and water efficiency company are looking for a tenant liaison officer working in their housing development in West London.




If your the successful candidate will need to be the main point of contact for all residents, managing all queries or complaints, attending and contributing to operational meetings. Managing the complaints procedure ensuring complaints are dealt with quickly and effectively.


Your responsilities will be:


• Working with site management team to keep residents fully informed

• Liaise and support residents throughout planned maintenance

• Identify any special needs or circumstances of individual residents

• Maintain records in line with company procedures ensuring compliance with GDPR 




Previuosly you will have had experience in: 




• Providing high level customer service to members of the public

• Ability to interact sensitively with others

• Using computers and computer systems to enter data, or process information

• Effective complaints handling skills

• Pro-active, self-motivated and knows when to seek guidance

• Ability to work alone and as part of a team to achieve common objectives

• Experience within construction industry and in a liaison/housing role

• Experience of scheduling local authority domestic heating installations 




A full driving licence and transport is essential
Expired job
Expired job

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