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Operations Engineering Manager – In-House – Client-Side Role
c£100,000 Package, Including Salary and Bonus + Mgmt Benefits
Location: West London, some EU and UAE Travel
About the Opportunity
This is a rare and exciting client-side opportunity for a seasoned Operations Engineering Manager to join a leading data centre owner/operator with a growing portfolio of high-performance facilities across Europe and the Middle East.
In this in-house leadership role, you will oversee all engineering, technical operations, and facilities management across one or more mission-critical sites. You’ll work directly for the client, not a service provider, giving you real ownership, influence, and long-term career potential within the organisation.
You’ll lead multidisciplinary engineering teams and manage all aspects of uptime, safety, compliance, and continuous improvement in a live data centre environment.
Key Responsibilities:-
Engineering & Site Operations
- Set and execute operational and engineering strategy aligned with group objectives.
- Lead engineering teams to ensure rapid fault resolution and optimal system performance.
- Enforce a strong Change Management process to minimise service disruption.
- Promote a proactive Health, Safety & Environmental (HSE) culture across sites.
- Oversee all building infrastructure systems: electrical, mechanical, BMS, CAFM, etc.
- Act as Senior Authorised Person (SAP) for High and Low Voltage systems.
- Manage the Permit to Work (PTW) system and review RAMS for all activities.
- Lead incident response, root cause analysis, and corrective action processes.
- Deliver robust Planned Preventative Maintenance (PPM) and reactive maintenance schedules.
- Monitor site KPIs, service levels, and operational risks, ensuring swift resolution of issues.
- Manage third-party contractors, ensuring safe, compliant, and cost-effective delivery.
Stakeholder & Customer Engagement
- Serve as the primary point of contact for internal stakeholders and customers on operational matters.
- Attend service review meetings and deliver performance reports.
- Communicate planned/unplanned maintenance updates clearly and professionally.
- Collaborate with internal teams to meet reporting and documentation deadlines.
- Ensure all Service Level Agreements (SLAs) and compliance obligations are met or exceeded.
Financial & Budget Oversight
- Plan and manage OPEX and CAPEX in partnership with Group Finance.
- Track and report on operational budgets, ensuring cost controls are in place.
- Support procurement activity and vendor management with a focus on value and performance.
- Identify and implement cost-saving and efficiency improvement opportunities.
Vendor, Contractor & Team Management
- Lead and support engineering staff and on-site contractors.
- Coordinate safe, efficient, and compliant execution of all works.
- Monitor vendor performance against KPIs and SLAs.
- Ensure all procurement follows internal policy and best practice.
What We’re Looking For
- Proven leadership experience in data centres, critical environments, or mission-critical facilities.
- Strong technical expertise across electrical and mechanical systems (UPS, HVAC, BMS, Generators, etc.).
- Certified HV/LV Authorised Person
- Strong knowledge of compliance, risk, and HSE regulations.
- Experience managing engineering teams, budgets, and third-party vendors.
- Excellent communication skills with the ability to engage stakeholders at all levels.
- Calm under pressure and capable of managing operations in a 24/7 environment.
- Willingness to travel across Europe and the Middle East when required.
Why Join?
- Client-Side, In-House Role: Step away from service-provider models and take full ownership of operational outcomes.
- International Exposure: Be part of a growing data centre portfolio spanning Europe and the Middle East.
- Career Growth: Join a stable, well-funded organisation with strong ambitions and a supportive leadership team.
- Impact: Lead mission-critical operations where your work directly supports global digital infrastructure.
Mark Evans