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Lead Critical Systems Technician – London £49k + Huge In house Benefits
Days Monday to Friday 0800 – 1600
Overview
The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability.
The role of the building’s Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building’s primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements.
The Property department’s overall mission is to maintain, enhance, and protect the building’s environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality.
The Engineering team comprises <56 FTE and covers the building's (x3) core properties located in London & Essex. The London properties comprise (x2) properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate.
The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure.
The scope of services to be provided by the engineering Technician includes, but is not limited to:
- Responsible for supporting reactive maintenance tasks allocated via the IWMS.
- Update both planned and reactive maintenance tasks within the IWMS system.
- Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365.
- Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime.
- Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems.
- Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management.
- Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system.
- Across office and engineering environments, undertake measurements and surveys as directed.
- Support statutory testing of all Life Safety systems across the portfolio.
- Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks.
- Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report.
- Participate as an Authorised Person (LV) – Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building’s SSoW.
- Complete all allocated annual training and performance objectives.
- Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others.
- Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards.
- Contribute to encouraging and embedding a strong team-working and continuous improvement environment.
- Participate in the weekly On-Call technical support rota to support incident response across all (x3) sites.
Requirements
- Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject.
- IOSH Operating Safely qualification.
- Security Vetting to SC Clearance – will be provided by the company.
- Experience with IWMS planned and reactive maintenance tools using handheld HMI.
- Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems.
- Demonstrable Authorised Person experience at HV or LV system operation.
- Experience operating within a defined Safe Systems of Work (SSoW).
- Knowledge of statutory and compliance obligations relevant to engineering systems.
- Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs).
- Ability to read and understand complicated mechanical, electrical, control, and public health drawings.
Benefits
- 26 days annual leave
- Interest-free season ticket loan
- Private health insurance
- Dental insurance (level 1)
- Membership to the building’s pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf.
- Life assurance of 4 x pensionable salary
- Flexible benefits package of 8% of base salary. This can be taken as cash or used to buy from a range of benefits including up to 12 days additional leave, gym memberships, private health insurance for partner/family and much more.
Glenn Steed