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Front of House Facilities Co-ordinator (Part-Time)Location: Fife
Hours: Part-Time, 2.5 Days Per Week
Pay: £13.00 per hour
Contract: Temporary with the potential to become permanent for the right candidate
We are seeking a professional, friendly, and customer-focused Front of House Facilities Co-ordinator to join our team. This is an excellent opportunity for an individual who enjoys working in a front-facing role, delivering exceptional customer service whilst supporting the day-to-day operation of a busy workplace.
The successful candidate will act as the first point of contact for visitors, customers, and colleagues, always ensuring a welcoming and professional experience. The role involves reception duties (approximately 10%) with some concierge responsibilities (10%).
Key Responsibilities
- Providing a professional and welcoming front-of-house reception service
- Greeting visitors and directing them appropriately
- Managing incoming calls, emails, and enquiries
- Assisting customers with requests and providing support where required
- Coordinating visitor access and sign-in procedures
- Supporting facilities-related administration tasks
- Producing and updating documents, reports, and PowerPoint presentations
- Maintaining reception and communal areas to a high standard
- Assisting with concierge-style services as required
- Building positive relationships with customers, visitors, and colleagues
We are looking for someone who:
- Has excellent customer service and communication skills
- Is professional, approachable, and friendly in their manner
- Has previous reception, front-of-house, hospitality, or customer service experience
- Is confident using Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- Possesses strong organisational and administrative skills
- Can work independently whilst remaining a team player
- Always maintains a professional appearance and attitude
- Is flexible and willing to provide additional cover when required
- Flexibility to work overtime when needed
- Ability to cover additional shifts during periods of annual leave and sickness absence
- Reliable, adaptable, and customer-focused approach
- Part-time hours of 2.5 days per week
- Opportunity to work within a professional and supportive environment
- Potential for the role to become permanent for the right candidate
- Varied and rewarding customer-facing position
If you are passionate about delivering excellent customer service and enjoy being the face of an organisation, we’d love to hear from you.
Apply today to be considered for this exciting opportunity. Karen Chatfield