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Role Overview
- We are seeking a Data Centre Supervisor to join our dynamic and successful Data Centre Solutions team in London.
- The ideal candidate will possess a strong technical understanding of Critical Facilities infrastructure, including electrical, mechanical, and data centre-specific systems.
- This role is pivotal to ensuring the smooth inspection, operation, and maintenance of all assets within the Data Centre, supporting high standards of reliability, safety, and operational excellence.
Key Responsibilities
- Competently operate and maintain all mechanical and electrical (M&E) systems within the Data Centre, including high-voltage electrical isolations/operations.
- Produce clear technical reports and improvement recommendations where necessary.
- Ensure Specialist Subcontractors adhere to approved Standard Operating Procedures (SOPs), Method of Procedures (MOPs), Permit to Work (PTW) protocols, and client change control requirements.
- Sign off subcontractor worksheets following inspection of works; escalate any quality concerns to the Data Centre Operations Manager.
- Maintain accurate records of all completed work orders, including critical spares and stock usage.
- Review, prepare, and implement MOPs, SOPs, EOPs, and associated risk assessments.
- Champion Quality, Health, Safety, and Environmental (QHSE) compliance, promoting activities such as hazard/near-miss reporting and toolbox talks.
- Attend training in line with the DCS training matrix and support a culture of continuous personal and professional development.
- Support the training and mentoring of technicians and apprentices, fostering a positive and growth-oriented team environment.
- Drive continuous improvement of safe systems of work, ensuring strict adherence to all QHSE procedures and policies.
- Supervise planned and reactive maintenance tasks to ensure timely and compliant execution.
- Participate in the engineering Quality Assurance process to validate the standard of completed work.
- Oversee the daily performance of shift and day teams, including management of holiday and sickness cover.
- Collaborate with the Engineering/Technical Services Manager (ESM/TSM) as required to support operational needs.
- Manage critical plant and equipment repairs alongside the in-house team and subcontractors.
Skills & Experience Required
- Proven experience in Data Centre or Critical Environment operations, or supervisory experience in a Facilities Management (FM) setting.
- HNC/HND in Electrical/Mechanical Engineering or a completed relevant apprenticeship.
- Current 18th Edition Wiring Regulations certification.
- Strong communication skills and the ability to effectively engage across all levels of staff and contractors.
- A proactive and driven attitude, with a high degree of initiative and attention to detail.
- Strong IT literacy, with the ability to utilise standard business systems and maintenance management software.
- Calm, clear-headed, and capable of performing under pressure in critical situations.
- Flexible approach, with willingness to attend both on-site and off-site training (including overnight stays, if required).
- Ability to follow both written and verbal instructions accurately and effectively.
- Demonstrates professionalism, enthusiasm, and a commitment to maintaining high standards of work.
Mohammed Siddique