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Overview
- The client is one the UK’s prestigious bank, with a mission to deliver monetary and financial stability for the British people. Our diverse organisation of over 4,000 employees is united in its commitment to public service and the promotion of national prosperity.
- The Property Department, through its Infrastructure Engineering team, is responsible for maintaining and enhancing the Bank’s built environment. This includes the provision of resilient and high-quality engineering services that support business continuity and operational excellence.
- In addition to supporting the Bank’s primary functions, the department oversees significant capital investment projects and is responsible for a wide range of services including strategic health and safety management, facilities management (reception, help desk, catering, cleaning, post), and travel services.
- Our mission is to maintain, enhance, and protect the Bank’s facilities, including all engineering systems, ensuring operational resilience across the estate.
- The Engineering Team, comprising approximately 56 FTEs, supports three critical properties:
- These sites house various levels of critical systems, including office, data centre, and production environments, requiring round-the-clock engineering support.
Job Description – Shift Technician
- As a Shift Technician, you will play a vital role in delivering engineering services across the Bank’s estate. Your responsibilities will include both planned and reactive maintenance tasks, ensuring 24/7/365 operational functionality.
Key Responsibilities:
- Deliver planned preventative maintenance (PPM) using the Planon Intelligent Work Management System (IWMS).
- Respond to and resolve reactive maintenance tasks issued via the IWMS.
- Perform daily and periodic system and equipment checks to ensure optimal performance.
- Diagnose and repair engineering faults, setting priority levels to ensure safe and efficient recovery.
- Maintain a range of building systems including HVAC, electrical, public health, fire safety, and other essential services.
- Support statutory and compliance testing, including life safety and critical asset systems.
- Collaborate with OEM contractors during routine, reactive, and emergency maintenance.
- Provide accurate updates and data to support the Shift Leader in producing daily handover reports.
- Operate as an Authorised Person (LV – Electrical and/or Mechanical) in accordance with the Bank’s Safe System of Work (SSoW).
- Complete annual training and performance objectives.
- Promote and maintain a safe working environment, acting as a Health & Safety ambassador.
- Ensure all tasks meet agreed SLAs, risk assessments, and customer service standards.
- Foster teamwork and a culture of continuous improvement.
- Participate in the weekly on-call rota and support incident management exercises.
Essential Qualifications & Certifications:
- City & Guilds Level 3 (or equivalent) in a relevant engineering discipline.
- IOSH Managing Safely or equivalent (or willingness to obtain).
- Ability to achieve Security Check (SC) Clearance (provided by the Bank).
Technical Experience:
- Familiarity with IWMS platforms (preferably Planon) and use of handheld HMI devices.
- Hands-on experience with HVAC, BMS, electrical, public health, and life safety systems.
- Experience as an Authorised Person (AP) in HV or LV systems.
- Operation within a formal Safe System of Work.
- Understanding of statutory obligations and compliance related to building systems.
- Ability to interpret complex MEP drawings and system schematics.
Skills & Attributes:
- Strong verbal and written communication skills.
- Sound judgment in line with established procedures.
- Analytical and solution-focused approach to engineering challenges.
- Team player with collaborative mindset.
- High standards of work and professional conduct.
- Effective time management and task prioritisation.
- Resilience under pressure and commitment to customer service excellence.
Mohammed Siddique