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Role Overview – Data Centre Supervisor We are seeking a highly motivated Data Centre Supervisor to join our successful and dynamic Data Centre Solutions team based in London.
This pivotal role requires a strong technical understanding of critical facilities infrastructure, including electrical, mechanical, and data centre-specific systems. You will be responsible for the inspection, operation, and maintenance of all assets within the data centre, ensuring high standards of reliability, safety, and operational excellence.
Key Responsibilities
- Operate, inspect, and maintain all mechanical and electrical (M&E) systems, including high-voltage isolations and operations.
- Produce detailed technical reports and recommend improvements as required.
- Ensure subcontractors comply with Standard Operating Procedures (SOPs), Method of Procedures (MOPs), Permit to Work (PTW) systems, and client change control protocols.
- Review and sign off subcontractor worksheets following inspections; escalate quality concerns to the Data Centre Operations Manager.
- Maintain accurate and up-to-date records of completed works, including usage of critical spares and stock.
- Prepare, review, and implement MOPs, SOPs, EOPs, and relevant risk assessments.
- Promote and uphold Quality, Health, Safety & Environmental (QHSE) standards through hazard reporting, near-miss logs, and toolbox talks.
- Undertake training aligned with the DCS training matrix and support a culture of continuous learning and development.
- Mentor and support technicians and apprentices, fostering a positive and growth-focused team culture.
- Champion the ongoing improvement of safe systems of work in line with all QHSE procedures and policies.
- Supervise both planned and reactive maintenance, ensuring timely, safe, and compliant delivery.
- Participate in engineering Quality Assurance (QA) processes to verify the quality of completed tasks.
- Oversee day-to-day performance of shift and day teams, including the coordination of holiday and sickness cover.
- Collaborate with the Engineering/Technical Services Manager (ESM/TSM) to support wider operational needs.
- Coordinate critical plant and equipment repairs, working closely with internal teams and subcontractors.
Skills & Experience Required
- Proven experience in data centre or critical environment operations, or supervisory experience within Facilities Management (FM).
- HNC/HND in Electrical or Mechanical Engineering, or completion of a relevant apprenticeship.
- Certification in the 18th Edition Wiring Regulations (current version).
- Strong communication and interpersonal skills, with the ability to engage effectively at all levels.
- A proactive, driven individual with high attention to detail and initiative.
- Competent IT skills, with experience using maintenance management software and standard business systems.
- Ability to remain calm and clear-headed under pressure, especially in critical situations.
- Flexible approach to work, including attending training (on-site or off-site, with overnight stays if necessary).
- Capable of accurately following written and verbal instructions.
- Professional, enthusiastic, and committed to maintaining consistently high standards.
Mohammed Siddique