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Shift Leader – Engineering ServicesSite-Based Full-Time | Permanent
Position Overview The Shift Leader – Engineering Services is responsible for ensuring all operational building assets are maintained to the highest standards. This role combines technical expertise, leadership, and operational coordination, requiring in-depth knowledge of mechanical and electrical building systems, strong contingency planning, and strict adherence to Health & Safety legislation and industry best practice.
As the on-site coordination lead, the Shift Leader oversees the engineering team, Specialist Service Providers (SSPs), and support teams, ensuring all activities are executed safely, professionally, and efficiently.
Key Responsibilities Operational & Engineering Control
- Maintain 100% uptime across all critical building systems.
- Operate, monitor, and fault-find on M&E systems.
- Supervise and coordinate PPM and reactive maintenance within agreed timescales.
- Allocate and manage tasks via the CMMS.
- Maintain accurate plant records, asset registers, and maintenance documentation.
- Inspect completed works prior to permit closure and job sign-off.
- Deliver comprehensive shift handovers covering plant status, isolations, ongoing works, risks, and housekeeping.
- Provide sickness and holiday cover for opposite shift personnel.
- Manage the Permit to Work (PTW) system and Safe Systems of Work.
- Review, approve, and monitor Risk Assessments and Method Statements (RAMS).
- Ensure compliance with H&S legislation and company policies.
- Coordinate, approve, and close permits, escalating concerns as necessary.
- Conduct site inductions and maintain accurate compliance records.
- Ensure service providers meet contractual SLAs.
- Coordinate and oversee all SSP visits.
- Confirm SOPs, RAMS, and PTWs are in place before work commences.
- Inspect and verify completed works, signing off documentation.
- Escalate technical recommendations, performance issues, or compliance concerns.
- Monitor supplier activities to ensure safe and compliant conduct.
- Maintain QA procedures for tools, ladders, PPE, lifting equipment, and access systems.
- Ensure inspection logs are accurate and audit-ready.
- Monitor plant rooms and critical infrastructure for cleanliness and operational integrity.
- Maintain workshops, storage areas, rest facilities, and plant spaces to a professional standard.
- Oversee small-scale projects, moves, changes, and refurbishments.
- Liaise with contractors and suppliers to ensure safe, compliant delivery.
- Support operational changes within front-of-house and common areas.
Operational knowledge and fault-finding capability across:
- Building Management Systems (BMS)
- Lighting Control Systems
- Air Conditioning Systems (including chilled beams and FCUs)
- Variable Speed Air Handling Units (AHUs)
- Boilers and Heating Systems
- Single and Three-Phase Motors
- UPS Systems and associated controls
- Emergency Lighting Systems
- Generators and Static Switches
- Water Treatment Systems
- Refrigeration Systems
- Minimum 10 years’ experience in Building Services.
- City & Guilds Parts 1 & 2 (2360) or equivalent qualification.
- 18th Edition IEE Wiring Regulations.
- Strong technical competence across electrical and mechanical building systems.
- Proven ability to lead, motivate, and coordinate a technical team.
- Excellent communication skills and ability to engage at all levels.
- Proactive, quality-driven, and safety-focused approach.
- Good IT literacy and reporting capability.
- Physically fit and able to meet site operational demands.
- Professional, presentable, and punctual with high integrity.
- Ability to interpret and act on written and verbal instructions.
- Willingness to undertake further technical or leadership training.
- City & Guilds 2391 Test & Inspection qualification.
- Candidates with strong leadership skills who may not meet all technical criteria may still be considered, with structured training and development provided.