Contract Support
Contract Support
Commercial
-Southampton, South East
-£2,797,600 - £2,797,600 per annum
Consultant name: Viki Martyniak
Call for more information on this position: 023 8268 7457
Job reference: 000000000099154
Date posted: 04/02/2026
To Apply for this Job Click Here
Contract Support / Helpdesk Coordinator
Location: Southampton
Hours: Monday to Friday, 8:00am – 5:00pm (1-hour lunch)
Salary: £27,976 per annum
Contract: Permanent
Start date: ASAP
We are looking for a Contract Support / Helpdesk Coordinator to join a busy team based in Southampton. This role is office-based and sits at reception, acting as a key point of contact for visitors while also supporting the helpdesk and contract support function.
Key Responsibilities:
- Welcoming visitors and acting as the first point of contact
- Handling helpdesk requests via phone, email, and internal systems
- Logging jobs and allocating work to engineers
- Supporting planned maintenance and work orders
- Producing basic daily and weekly reports
- Maintaining accurate records and supporting contract administration
- Liaising with clients, engineers, and management to ensure smooth service delivery
- Answering switchboard calls when required
About You:
- Confident communicator with a customer-focused approach
- Well organised with the ability to manage multiple tasks
- Comfortable using Microsoft Office (Word, Excel, Outlook)
- Calm under pressure and able to adapt to changing priorities
- Able to work well as part of a team and on your own
Experience & Qualifications:
- GCSEs (or equivalent) in Maths and English required
- Previous customer service, admin, or helpdesk experience is desirable
This is a great opportunity for someone looking for a stable, permanent role in a busy and supportive environment.
Apply now.
Viki Martyniak