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WORKING AS A HOTEL HOUSEKEEPER – WHAT YOU NEED TO KNOW

Author: Richard Snarey

Published date: 2020/01

Hotel Cleaning Jobs

​The cleanliness of a hotel is one of the key selling factors and one of the main reasons that keep guests returning to and recommending the establishment to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel on a daily basis. Hotel guests expect their rooms to be cleaned with the utmost accuracy and attention to detail and if this job is not done to their high expectations, the hotel could lose business. At PRS Jobs, we are a quality-driven recruitment company, specialising in hospitality and hotel cleaning jobs throughout the UK. If you are looking to become a hotel housekeeper, read on to find out if it’s the right path for you. 

What Does a Hotel Housekeeper Do?

Housekeepers are the hotel staff members who perform cleaning duties in motels, hotels and resorts. Responsible for ensuring rooms and other areas of a hotel are kept clean on a daily basis, a hotel housekeeping job usually entails:   
- Making beds
- Replacing used towels with new ones
- Vacuuming, dusting and mopping
- Cleaning and disinfecting bathrooms   
- Ensuring new toiletries provided by the hotel are placed at appropriate places

The role also entails observing the condition of each guest room to be sure everything is in working order, including the light bulbs
and appliances. Aside from cleaning guest rooms, hotel housekeeping may also entail making the general hotel environment appealing and comfortable to guests therefore their work may involve cleaning in conference rooms, the lobby and hallways.

What Are the Main Responsibilities of Hotel Housekeepers?

Hotel housekeepers perform various functions to keep hotel rooms clean, attractive and comfortable. The main duties and
responsibilities include:
- Answering immediately to guest requests, as well as requests from other departments
- Loading carts with supplies and moving them to the required area
- Entering guest rooms, ensuring they are vacant
- Replacing used toiletries and amenities
- Providing clean linens and towels
- Folding towels, making beds, and cleaning bathrooms
- Removal of room service items, dirty linens and rubbish

Education and Training Requirements

There is no formal education required to become a housekeeper, although many employers prefer to hire people who have a high
school education. Most establishments provide on-the-job training. Hotel housekeepers must:
- Be able to work quickly and efficiently    
- Adhere to strict cleaning standards      
- Work in a manner that does not invade their guests' privacy
- Have a neat, clean appearance

Advancement Possibilities

Housekeepers who have gained experience working in small hotels or motels can advance to luxury hotels or resorts that may pay higher wages. Experienced housekeepers in larger hotels or resorts have the possibility of being promoted to the position of executive housekeeper, however, this is a limited opportunity as there is generally only one executive housekeeper in each establishment. To become an executive housekeeper usually requires upwards of 5 years’ experience, a one-year internship, and/or higher education in hotel management, business administration, or hotel services.

Current Job Outlook

The hotel industry is expected to grow faster than the average throughout 2020 so the job outlook for housekeepers is good at this
time. Hotels and motels are continually being built to accommodate increased business travel and domestic and foreign tourism, so the demand for all hotel workers will continue to rise.

Working Conditions

Housekeeping can be demanding work with little downtime. Most tasks are physical, meaning housekeepers must be able to bend, kneel, climb, and reach to clean in corners and hard to reach places. Moving heavy equipment and furniture is also required and may be exhausting. Full time housekeepers typically work forty hours each week and may rotate from morning to evening or night shift.

Are you looking for a job as a hotel housekeeper? Contact PRS Jobs today. With offices in London, Southampton, Birmingham and Manchester, we have hotel cleaning jobs available nationwide. Call one of our Directors for a confidential chat on 0207 553 5660 or email your interest to info@prsjobs.com.