Helpdesk Supervisor – Wigan
Helpdesk Supervisor – Wigan
Commercial
-Wigan, North West
-£28,000 - £28,000 per annum
Consultant name: Karen Chatfield
Call for more information on this position: 01619767330
Job reference: 000000000094622
Date posted: 15/05/2025
To Apply for this Job Click Here
We’re seeking an experienced Facilities Helpdesk Supervisor to join our client in a permanent, full-time role, office based in Wigan. Salary is £28kpa based on working Monday – Friday 37.50 hours per week. You’ll lead a busy helpdesk team, ensuring efficient handling of facilities requests, work orders, and contractor coordination across a fast-paced environment.
Key Responsibilities:
- Supervise day-to-day helpdesk operations
- Support and mentor helpdesk staff
- Prioritise and allocate incoming tasks effectively
- Liaise with facilities teams and contractors to ensure timely resolutions
- Monitor SLAs and produce performance reports
Requirements:
- Proven experience in a similar facilities helpdesk or coordination role
- Strong leadership and communication skills
- Proficient in CAFM systems and MS Office
- Ability to manage a high workload with attention to detail
If you’re highly organised, proactive, and ready to lead a team that keeps facilities running smoothly — we’d love to hear from you.
Apply now to join a supportive, professional environment with great long-term prospects.
If you are interested then please click the APPLY button now
PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors.
Please note if you have not heard from us within 5 days, then your application has not been successful.
PRS is an equal opportunities employer
Karen Chatfield